Privacy Policy

Last updated: October 17, 2023

Tellus Inc. ("us", "we", or "our") operates the Tellus browser extension (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes your email address for account creation and billing information, which is processed securely by our third-party payment processor (e.g., Stripe).
• Usage Data: We may collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's IP address, browser type, and the amount of time you use the translation service, but does not include the content of your translations.
• Audio Data: To provide the translation service, we must process the audio stream from your browser. This audio is streamed to our servers for real-time translation and is immediately discarded after the translation is sent back to you. We do not store your audio conversations.

2. Use of Data

Tellus Inc. uses the collected data for various purposes:

• To provide and maintain our Service
• To manage your account and subscriptions
• To provide customer support
• To monitor the usage of our Service to prevent abuse and ensure stability
• To detect, prevent and address technical issues

3. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

4. Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. (e.g., a payment processor like Stripe).

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: privacy@tellus.example.com.