Last updated July 10, 2025
This Cookie Policy explains how Tellus AI ("Tellus", "Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://www.tellusai.app ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Zysne AB (Tellus AI)) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes. This is described in more detail below.
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and via the 'Manage Cookies' link in our website footer. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as user authentication and payment processing.
These are cookies set directly by Tellus to enable core functionality.
refresh_token and sub) to manage your login session securely. They allow you to stay logged in as you navigate our site and are essential for accessing your dashboard and other secure areas. These cookies expire after 30 days.In addition to cookies, we use your browser's Local Storage and Session Storage, which are similar technologies, for essential functions. This data is stored on your device to help the website function correctly and is not sent to our servers with every request.
tellus_cookie_consent): To respect your privacy choices, we store your consent preferences in your browser's Local Storage. This is necessary to remember whether you have accepted or rejected non-essential cookies so that we do not ask you on every visit. This data is persistent and remains until you clear your browser's site data.
access_token, id_token): To keep you securely logged into your account, we store temporary authentication tokens in Local Storage. These are essential for accessing secure areas of our website. These tokens expire after one hour and are renewed as long as you remain active.
justLoggedOut): To ensure a clean and secure logout process, we use a temporary flag in your browser's Session Storage. This flag prevents the application from automatically logging you back in immediately after you have intentionally logged out. Data in Session Storage is automatically deleted when you close your browser tab or window.
We use the following third-party provider for essential services:
These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like embedded videos) may become unavailable. You can opt-out of these cookies using your cookie consent settings.
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are. At this time, we do not use any dedicated analytics or customization cookies, but we may in the future. You will be able to control your consent for these cookies through our consent manager.
These cookies would be used by us or our advertising partners to make advertising messages more relevant to you. At this time, we do not use any dedicated marketing or advertising cookies, but we may in the future. You will be able to control your consent for these cookies through our consent manager.
Some web browsers offer a "Do Not Track" ("DNT") signal. This is a feature that allows you to tell websites that you do not want to have your online activities tracked. We are committed to respecting your privacy choices. If you have DNT enabled in your browser, we will automatically disable non-essential cookies, such as those used for performance and analytics, without you needing to take any further action on our cookie consent banner.
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to "information" on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
As noted above, we do not currently serve targeted advertising through our Website. Should we engage third parties to do so in the future, they may use information about your visits to this and other websites to provide relevant advertisements about goods and services you may be interested in. This section will be updated accordingly.
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
If you have any questions about our use of cookies or other technologies, please contact us at:
hey@tellusai.app