Last updated October 8, 2025
This Cookie Policy explains how Tellus AI ("Tellus", "Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://www.tellusai.app ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
We use the X Pixel (formerly Twitter Pixel) to track user interactions like page views, sign-ups, and subscriptions for advertising and analytics purposes. This involves cookies and similar technologies, as detailed below.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Zysne AB (Tellus AI)) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target user interests to enhance the experience on our Website, such as through the X Pixel (formerly Twitter Pixel) for conversion tracking and personalized advertising. Third parties serve cookies through our Website for advertising, analytics, and other purposes, as described below.
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and via the 'Manage Cookies' link in our website footer. If you choose to reject cookies, you may still use our Website though your access to some functionality and areas of our Website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
We also honor Global Privacy Control (GPC) signals from your browser, which automatically opts you out of data selling or sharing under CCPA/CPRA. If GPC is enabled, we treat it as a rejection of marketing and analytics cookies involving data sharing.
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as user authentication and payment processing.
These are cookies set directly by Tellus to enable core functionality.
refresh_token
and sub
) to manage your login session securely. They allow you to stay logged in as you navigate our site and are essential for accessing your dashboard and other secure areas. These cookies expire after 30 days.In addition to cookies, we use your browser's Local Storage and Session Storage, which are similar technologies, for essential functions. This data is stored on your device to help the website function correctly and is not sent to our servers with every request.
tellus_cookie_consent
): To respect your privacy choices, we store your consent preferences in your browser's Local Storage. This is necessary to remember whether you have accepted or rejected non-essential cookies so that we do not ask you on every visit. This data is persistent and remains until you clear your browser's site data.
access_token
, id_token
): To keep you securely logged into your account, we store temporary authentication tokens in Local Storage. These are essential for accessing secure areas of our website. These tokens expire after one hour and are renewed as long as you remain active.
justLoggedOut
): To ensure a clean and secure logout process, we use a temporary flag in your browser's Session Storage. This flag prevents the application from automatically logging you back in immediately after you have intentionally logged out. Data in Session Storage is automatically deleted when you close your browser tab or window.
We use the following third-party provider for essential services:
These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use. However, without these cookies, certain functionality (like embedded videos) may become unavailable. You can opt-out of these cookies using your cookie consent settings.
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you. You can opt out of these cookies using your Cookie Consent Manager.
_twclid
) to attribute ad clicks, lasting up to 30 days. Data like IP addresses and hashed identifiers (e.g., email) are shared with X for analytics and attribution, which may constitute "sharing" personal information under CCPA/CPRA. You can opt out via your Cookie Consent Manager, X’s privacy settings (X Privacy Settings), or by enabling Global Privacy Control (GPC) in your browser, which we honor as an opt-out of data sharing.
These cookies are used by us or our partners to support marketing efforts, such as affiliate tracking. The specific types of marketing cookies served through our Website and the purposes they perform are described below. You can opt-out of these cookies using your cookie consent settings.
_twclid
for ad click attribution, lasting up to 30 days. Data such as IP addresses, browser details, and hashed identifiers (e.g., email) are shared with X to optimize ad campaigns, which may constitute "selling" or "sharing" personal information under CCPA/CPRA. You can opt out via your Cookie Consent Manager, X’s ad preferences (X Privacy Settings), or GPC signals.
Some web browsers offer a "Do Not Track" ("DNT") signal. This is a feature that allows you to tell websites that you do not want to have your online activities tracked. We are committed to respecting your privacy choices. If you have DNT enabled in your browser, we will automatically disable non-essential cookies, such as those used for performance and analytics, without you needing to take any further action on our cookie consent banner.
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
We use the X Pixel (formerly Twitter Pixel) to serve targeted advertising through our Website. X may use information about your visits to this and other websites to provide relevant advertisements about our services. This involves cookies (e.g., _twclid
) to track ad clicks and conversions (e.g., sign-ups, subscriptions), lasting up to 30 days. Data like IP addresses and hashed identifiers (e.g., email) are shared with X to measure ad effectiveness and personalize ads. The information collected does not directly identify you unless you provide identifiable details (e.g., email during sign-up). You can opt out of targeted advertising via our Cookie Consent Manager, X’s ad preferences (X Privacy Settings), or by disabling cookies in your browser. For more details, see our Privacy Policy.
Third parties, including Google Ads and X, may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. Under CCPA/CPRA, this may constitute "selling" or "sharing" personal information. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these. You can opt out via our Cookie Consent Manager or third-party settings.
We use Google's Consent Mode v2 to manage how data is collected and shared with Google services, such as Google Analytics and Google Ads, based on your consent choices. This ensures compliance with privacy laws like GDPR and CCPA by adjusting tag behavior according to your preferences.
Key consent parameters we use include:
For more details on Google's data practices, see Google's Privacy Policy.
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
If you have any questions about our use of cookies or other technologies, please contact us at:
hey@tellusai.app